LOVE YOUR CAR

INSURANCE CLAIM VOID....................why? Malaysia version..............................................

Be careful, if you have the habit of sending your car for car wash or similar matter (car jockey etc) while in shopping complex.

Follow the story....

Two weeks ago my nephew sent his Toyota Harrier for car wash in the car park of Bangsar Shopping Complex (Kuala Lumpur) while he had an appointment there. He handed the car keys to the car wash people and left the car park for his appointment. After the appointment he went to collect his car & the car wash people told him that his car had been collected.

How CAN?

After a prolonged argument without any results, he had no choice, but to make a police report and follow up by insurance claim. Insurance company rejected his claim cos the reason is the car was not stolen, the point of contention was why did he hand over the car keys to someone unknown and why did he not wait there till the car washing was finished as some of us did always?

So be careful next time. If u really need to send yr car for car wash, better stay there and wait for your car, if not, this may happen to you...ALWAYS GET AN OFFICIAL RECEIPT LIKE YOU DO WHEN YOU SENT YOUR CAR FOR SERVICING AT HONDA, PROTON, TOYOTA ... DON'T PLAY THE FOOL.

Futhermore explanation from Senior Manager of MCIS ZURICH stated that "if you hand over the keys of your car for someone to take care example :- Car Wash, Car Park and on your return if the Car is 'taken' away, Insurer will not pay for the Loss".